SHIPPING & RETURNS
SHIPPING POLICY
At ByPerriNena, we offer reliable and efficient shipping methods to get your custom-made embroidered products, bridal items, and beauty professional supplies to you as quickly as possible.
We take great care in packaging your items to ensure they arrive in perfect condition. Shipping costs vary depending on the size and weight of your order, and your location.
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We offer free shipping on orders over $50.
If you have any questions about our shipping policies, please don't hesitate to contact us.
RETURN & EXCHANGE POLICY
At ByPerriNena, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your custom-made embroidered products, bridal items, or beauty professional supplies, we offer a hassle-free return or exchange policy. Please contact us within 14 days of receiving your order to initiate the return or exchange process.
Please note that personalized or custom-made items are non-refundable unless they are defective or damaged upon receipt. Shipping costs for returns or exchanges are the responsibility of the customer unless the item is defective or damaged upon receipt.
If you have any questions about our return or exchange policy, please don't hesitate to contact us.
